As we continue to be shelter-in-place, it is our goal to conduct our closings efficiently to protect our clients safety as well as any other personnel involved. In order to speed up time at the actual closing, we will be sending you your documents for review ahead of time through an e-signing program. This way, you will only have a few documents that need to be wet-signed at closing to close on your refinance!
“Front Porch” Closing:
Compass Mortgage and our partnered title companies are ready to come to you! A Notary will be arriving at your home during your scheduled closing time, equipped with clean pens, gloves & masks, as well as your closing documents. If you are able, please specify to them ahead of time where outside of your home you wish to close and we can make it happen. Common places include front porches, garages, driveways, etc. If you are unable to close outside, a notary will drop the documents off at your front step, collect your ID’s to verify who’s signing the documents, and be available for explanations via video call from their car.
Clean Room Environment Closing:
Compass Mortgage and our partnered title companies have committed to create clean room environments for our customers in order to complete their closings outside of their home. These environments will consist of clean pens, gloves, and masks, along with video conferencing with a notary to finalize your closing. Room sterilization will be conducted after each closing.