Why Compass Mortgage?

Have you wondered why Compass Mortgage? What makes them different from any other lender? At Compass Mortgage we are committed to outstanding customer service and building life-long customer relationships.

When it comes to mortgage financing, we know you have lots of choices. Please consider the following 10 reasons why Compass Mortgage will be a great advantage when getting a mortgage.

1. Trust

  • You can trust Compass to handle your mortgage financing transaction with great care and attention to detail to insure a smooth and timely closing.
  • You can expect and will receive: sound advice, competitive interest rates, reasonable closing costs and exceptional service.

2. Guiding Principles

  • We will conduct our business in such a way that your best interests will always be our number one priority.
  • We will make mortgage and financing recommendations based on your specific financial and life circumstances.
  • We will conduct our business with uncompromising honesty and integrity.

3. Mission

  • To provide you with a level of service that consistently exceeds your expectations.
  • We are committed to helping you realize your home ownership hopes and dreams, and assisting you in the long-term management of your mortgage and investment in your home over time.

4. Goal

  • To be your lender for life.
  • To be the place that you will always choose for residential mortgage financing.
  • To be a place that you will gladly and with complete confidence and assurance recommend to your friends, family and co-workers.

5. Team Approach

  • Providing excellent service for our clients deserves a team approach – we have invested in systems and people so that you will always get a prompt answer to your most urgent question.
  • Compass is a full service mortgage banker, with clearly defined roles and responsibilities for: client inquiries, loan origination, support and operations, loan processing, underwriting, scheduling, closing and client follow-up and problem resolution.

6. Experience

  • We have an excellent team of experienced professionals who know the mortgage business and can find creative solutions for even the most “difficult” loans.
  • At Compass you will find a spirit of teamwork, collaboration and camaraderie – where our number one commitment is to find the loan program that best suits the needs of our clients.
  • We are committed to on-going training and professional development for both our mortgage consultants and staff to ensure that our people are knowledgeable and up to date on the latest developments in the mortgage industry and ready to serve you with the very highest level of service.

7. Up-to-date Technology

  • Through our website, www.compmort.com, our clients can get the current status of their loan through a login ID and password. The information is updated every day to keep you informed from the point of application to final loan approval.
  • During the loan application process, in order to facilitate communication with our clients, you will receive informative e-mails concerning your loan.
  • Our clients are encouraged to use our web based Refinance Decision Making Calculator and the Purchase Decision Making Calculator. Both of these tools give our clients valuable information, enabling them to make wise choices for mortgage financing.

8. Extended Services

  • Compass, along with our Realtor referral sources, can provide information on how to receive the free Internet home finding service … the Home Buyers Scouting Report (HSBR).
  • This service allows our clients to find homes currently listed for sale that meet their specified criteria and provides them with information on those properties including: pictures, prices, addresses, directions, schools and more.

9. Mortgage Management

  • Helping you secure mortgage financing is not enough; we are committed to helping you manage your mortgage over time.
  • The key to mortgage management is to limit interest expense and build equity in your property.
  • We have published a highly acclaimed paper entitled Vigilant Mortgage Management that will help you to become a student of your mortgage and enable you to answer the 7 questions that will qualify you as a Vigilant Mortgage Manager.

10. Residential Mortgage Loan Capabilities

  • Compass is a mortgage banker (not a mortgage broker). This subtle but important distinction gives us a greater level of control over the loan process and allows us to provide a higher level of service to our clients, because we fund and close our loans.
  • We have an in-house underwriter, giving us the ability, in most cases, to approve the loans that we originate. Our ability to quickly turn around a loan can often mean the difference between getting the house and losing it to someone else.
  • Loan programs include: conventional, jumbo, government insured (FHA), VA, portfolio, construction, bridge and home equity loans. In almost every circumstance, if you need a loan, we can help.
  • We offer same day service for Mortgage Loan Pre-Qualifications & Pre-Approvals.