Our Team

 

Our team is the foundation of our business, and behind our team is a set of core values that define who we are. Every decision we make, every employee we hire, and every policy we implement reflects these values...

 
 
 
 

In conjunction with our Core Values, our team at Compass adheres to Aspirational Values, which we believe must be put in place for us to be successful as an organization. Everyday, our team strives to have G.R.A.C.E.

 

Grit

Grit is sustained passion and perseverance for long-term goals, and there is a simple formula for this. Talent x Effort= Skill. Skill x Effort= Achievement. Of course Talent counts, but EFFORT counts twice.

 

Responsibility

Taking personal responsibility for our work.

Adaptability

Being able to change with changing environments. Always being a student and being willing to learn new things. Never getting “stuck in our ways”.

Customer Experience

“Wowing” the customer with every transaction. A successful deal is not when a loan closes, but when a loan closes and the customer is excited for what Compass did for them.

Effective Communication

Ensuring that the most important messages are being received. This is not only internal communication but communication with our clients and vendors. Communication needs to be intentional, repeated, and used with different mediums (email, phone, face to face, video, etc.).