My re-financing process was smooth, and the documentation I had to gather was not overwhelming. It was also super easy to upload everything onto the portal, and I received regular updates throughout the process. More importantly, Skip’s entire team was terrific. Everyone responded my questions quickly and courteously, and Skip was accessible and responsive even on a Saturday via email. Finally, I closed a week earlier than anticipated! Thanks again Skip, Carol, Jeanne, and Savannah! You all rock!