5.0

Nicole Rader, MA

·

My husband, Jason, and I had been talking for several months regarding refinancing our mortgage. When I found that Jana was a loan officer, I immediately contacted her to see if we could meet with her to see what the options were. She met Jason and me and we discussed several options that would fit our monthly payment plan, etc. Jana was proficient and knowledgeable in answering the questions that we ask of her. We decided to move forward with refinancing our home, which would allow for us to pay off other bills from credit cards, and to have a little extra money for home improvements. This being in addition to lowering our monthly house payment.

Jana made sure she communicated with us through every step. She was transparent and answered questions that arose during the process. During closing, Jana was right by our side. Refinancing our home was one of the easiest processes that we went through and we have Jana to thank for that. Our oldest daughter, Logann, just got married (last Nov.) and she and her husband, Tyler, will be soon looking to purchase their first house together. I have already highly recommended Jana to them as I know they will be in good hands if she is helping them.

I truly cannot say enough good things about Jana. My family and I truly appreciate all that she has done for us. She is certainly a precious soul and Compass Mortgage is blessed to have her on their side.

Communication
5.0
Expertise
5.0
Speed
5.0