What I really appreciated was the personal touch that Lori and her staff had. We ran into A MILLION issues, but they were not compass mortgage or Lori related. They were issues we had with documentation and time lines. Running into issues is to be expected in this process, but the way the lender handles these issues can make or break an experience. Lori has a bubbly and upbeat personality! She is EXTREMELY knowledgable and rarely meets a problem she can't handle or work out. Her positive nature made the entire experience pleasant, and let's be honest, I was someone that needed a lot of reassurance! She handled the entire situation well and went WAY above and beyond what her job requires. She makes huge impacts on people live's and we will forever be grateful for what she and her team have done for us! Every holiday, birthday, and positive memory in this house was built on a foundation provided by compass mortgage! We won't forget the friendly and personable nature of the entire team and will certainly use compass mortgage again if we purchase in the future! The Newton brach of Compass Mortgage, specifically the professionalism of Lori Modlin, needs to be a model for how other branches treat their customers! I work in the public and will recommend this company to EVERYONE! Thank you again to the entire Compass team!
2020-04-28T16:11:41-05:00
What I really appreciated was the personal touch that Lori and her staff had. We ran into A MILLION issues, but they were not compass mortgage or Lori related. They were issues we had with documentation and time lines. Running into issues is to be expected in this process, but the way the lender handles these issues can make or break an experience. Lori has a bubbly and upbeat personality! She is EXTREMELY knowledgable and rarely meets a problem she can't handle or work out. Her positive nature made the entire experience pleasant, and let's be honest, I was someone that needed a lot of reassurance! She handled the entire situation well and went WAY above and beyond what her job requires. She makes huge impacts on people live's and we will forever be grateful for what she and her team have done for us! Every holiday, birthday, and positive memory in this house was built on a foundation provided by compass mortgage! We won't forget the friendly and personable nature of the entire team and will certainly use compass mortgage again if we purchase in the future! The Newton brach of Compass Mortgage, specifically the professionalism of Lori Modlin, needs to be a model for how other branches treat their customers! I work in the public and will recommend this company to EVERYONE! Thank you again to the entire Compass team!
https://www.compmort.com/blog/testimonials/22749/